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With a background in corporate compliance and risk management for some of Australia's and the world's largest financial services firms, I realized there was a pattern - the trust of customers, employees, business partners, across teams, and between the CEO and the Board was constantly in a state of flux. Despite the best compliance systems and processes, despite good risk management practices, people were hurting, reputations were damaged, performance was lagging, and a lot of money was lost. A lot.